Hawaiian Airlines Follows Up with a Nice Mahalo

A few weeks ago I posted about our experience assisting in a medical emergency on our flight home on Hawaiian Airlines Flight 50 HNL-JFK. It was a popular post and it was interesting to see what others thought of the situation. While I was surprised with the all the medical equipment onboard, many of you told me this was all standard so I definitely learned a few new things out of this whole experience.


As mentioned in that post, one of the flight attendants asked for our contact information and we filled out the form above. I forgot about giving them my contact info so I was surprised again last week when I saw a big box on my doorstep that came from Hawaii. My wife asked me if I ordered anything from Hawaii and I didn’t – I had no idea who or what this was. It turns out Hawaiian Airlines sent us a little gift as a way to say mahalo.



This was a nice and welcoming surprise from Hawaiian Airlines. I don’t feel we were owed anything from the airline but I think acts like this reflect the true spirit of the airline. Hawaiian is know for their in-flight service (especially compared to US legacy carriers) and it seems to emanate through all levels of the airline.

Thank you Hawaiian for the delicious cookies!